Refund Policy

Effective Date: January 31, 2025
Website: https://coachlovenia.com/webinar/
Contact Email: coachlovenia@gmail.com

At Coach Lovenia, we strive to provide high-quality webinars and value your satisfaction. Please read our refund policy carefully before making a purchase.

1. Refund Eligibility

You may request a refund under the following conditions:

  • If you cancel your registration at least 48 hours before the scheduled webinar date.
  • If the webinar is canceled or rescheduled, and you are unable to attend the new session.
  • If you face technical issues that prevent you from accessing the webinar, provided you have contacted our support team for assistance before the session begins.

2. Non-Refundable Conditions

Refunds will not be issued under the following circumstances:

  • Failure to attend the webinar without prior cancellation.
  • Dissatisfaction with the webinar content (as results vary for each participant).
  • Technical difficulties caused by your device, internet connection, or software.
  • Purchase of a non-refundable promotional or discounted ticket.

3. Refund Request Process

To request a refund, follow these steps:

  1. Email us at info@coachlovenia.com with your registration details and the reason for your refund request.
  2. Our team will review your request and respond within 5-7 business days.
  3. If approved, the refund will be processed to your original payment method within 7-10 business days.

4. Partial Refunds & Credit Options

  • If you cancel less than 48 hours before the webinar, you may be eligible for a partial refund or a credit toward a future webinar, at our discretion.
  • If you purchased a bundled package, refunds may be considered based on the terms of the offer.

5. Chargebacks & Disputes

Initiating a chargeback without first contacting us may result in being restricted from future events. Please reach out to us for resolution before disputing any charges.

6. Policy Updates

We reserve the right to modify this refund policy at any time. Updates will be posted on our website, and continued use of our services implies acceptance of the changes.

7. Contact Us

For refund-related inquiries, please contact:
📧 Email: coachlovenia@gmail.com

By registering for our webinar, you acknowledge and agree to this refund policy.

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